Help Center


General Info

Size Guide

Contact Us

Custom Orders


How long is delivery?

What happens if no one is at home?


How do I track my order?

Can I change my order after it has been placed?

Why hasn’t my order been shipped yet?

When will I receive my order?

Do I need to pay duties / taxes?

Product Info

What materials do you use?

How is your gold plating different from other companies?

How can I protect my jewellery?

Can I wear my jewellery in water?

Do pendants come with chains?

Returns & Refunds

What is your Lifetime Guarantee?

How do I return my items?

Where’s my refund?